About Us

We are an independent insurance agency who opened our doors in 2004. We started with the idea that we would be a local, independent, multiple-lines insurance broker. Cordell Insurance Agency is located locally in Old Hickory. We offer personalized service to Nashville and the greater Middle Tennessee area. We have also added service to the state of Kentucky.

Our goals are to get to know our families by name and to give them the best insurance products. At Cordell Insurance Agency, we work with top-notch insurance companies like Safeco, Travlers and Progressive to provide you with the best insurance options. Because we are a local, independent insurance agency, we are here for you when you have a claim.

In 2010, the partnership between Bobby and Kay Cordell, the original owners, unfortunately ended. Kay Cordell transformed into the “Insurance Ninja” and kept at it. Cordell Insurance Agency has been a huge blessing that has allowed her to support her two school-aged children while she was a single mom.

The agency has blossomed since then and has has grown to include a few more Insurance Ninjas. In addition to providing superior insurance services, we enjoy the relationships we have with our clients – laughing and crying with them. At Cordell Insurance Agency, we view our clients as family. And we are proud to be your Insurance Ninjas!

Meet Our Team

Kay Cordell
    Kay Cordell
    Principal Agent and Licensed Insurance Ninja
    Virginia Corbitt
      Viginia Corbitt
      Licensed Insurance Ninja
      Matt Shao
        Matt Shao
        Licensed Insurance Ninja
        Gloria Smith
          Gloria Smith
          Licensed Insurance Ninja

          “Kay Cordell and the Cordell Insurance Agency staff were/are amazing. They helped me find great insurance quickly and courteously—beyond any of my expectations. I’m so grateful—and glad to highly recommend them to anyone! Big thanks to the Cordell Insurance Agency!”

          Leslie S. - 01/2019 Google

          “I highly recommend Cordell Insurance Agency. I received excellent customer service, far beyond anything I’ve received in the past. The agents are knowledgeable and patient to answer my questions so that I feel comfortable with the coverage I have. They definitely have my business from now on!”

          Sharon N. - 02/22/2018 Google

          “Kay and her staff are THE very best insurance team I’ve ever worked with! I have used her agency for several years now, and am always pleased with my coverage. They really go above and beyond to find you the best products at the best prices! Their customer service is second to none and make understanding your coverage simple. You will not be disappointed in what they have to offer.”

          Megan W. - 05/2018 Google

          “Just blown away with how smooth every transaction goes. All was done through email and beyond quick response time. Give them a try, you wont be disappointed.”

          Troy W. - 12/16/15 Google

          “Kay with Cordell Insurance Agency assisted us with transitioning from a ‘web’ insurance policy to an even better one with an actual agent!!

          Blaine F. - 8/25/16 Google

          “Cordell Insurance Company is very professional and have great customer service. They have car, boat, life and health insurance for your needs. Call them today and ask for Kay.”

          Darlene P. - 11/23/16 Yelp

          Observance of July 4th 2020

          July 3rd 2020 Closure
          Our office will be closed on July 3, 2020 in observance of Independence Day. Nashville won't have it's usual #LetFreedomSing celebration, but you can still watch the fireworks display on television. We would like to...

          Memorial Day Hours

          Closed Memorial Day
          Our office will be closed on Monday, May 25, 2020 in honor of Memorial Day. If you need immediate assistance, contact your carrier. For other assistance, send us a note in Client Center or...

          Client Center Login

          Head to our Online Services Page for online access to your policy. With Client Center you can: View policy informationPrint policy related documents like Auto ID CardsSubmit policy change requests Request a certificate To get started, you will...

          COVID-19 Billing Relief Questions?

          COVID 19 Billing Relief Questions
          If you read our previous COVID-19 blog post, you know that we are not accepting any foot traffic at this time. But many of our clients have called and emailed questions about how the...